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Guides API Reference

API Reference

Guides API Reference

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Getting Started

Welcome 👋
User Guides
Authentication

Reporting API

Overview
Agent
- Single Agentget
- Multiple Agentsget
Metadata
- Single Sessionget
- Multiple Sessionsget
Transcript
- Single Transcriptget
- Multiple Transcriptsget

Contact Center API

Overview
Integrations API
Conversations API
Webhooks

Engagement API

Overview
Endpoints
WebSocket
Webhooks

JS API (Pypestream SDK)

Overview

Analytics API

Datasets
- /api/datasets/get
- /api/datasets/{id}/get
Overview
Annotations
- /api/datasets/{dataset_id}/annotations/get
- /api/datasets/{dataset_id}/annotations/{id}/get
Actions
- /api/datasets/{dataset_id}/actions/get
- /api/datasets/{dataset_id}/actions/{id}/get
Cohorts
Dashboards
- /api/datasets/{dataset_id}/dashboards/get
- /api/datasets/{dataset_id}/dashboards/{id}/get
Event Definitions
- /api/datasets/{dataset_id}/event_definitions/get
- /api/datasets/{dataset_id}/event_definitions/{id}/get
Events
- /api/datasets/{dataset_id}/events/get
- /api/datasets/{dataset_id}/events/{id}/get
Insights
KPIs
- /api/datasets/{dataset_id}/kpis/get
- /api/datasets/{dataset_id}/kpis/{id}/get
Persons
- /api/datasets/{dataset_id}/persons/get
- /api/datasets/{dataset_id}/persons/{id}/get
Property Definitions
- /api/datasets/{dataset_id}/property_definitions/get
- /api/datasets/{dataset_id}/property_definitions/{id}/get
Organization
- /api/organization/get
- /api/organization/{id}/get
Projects
- /api/projects/get
- /api/projects/{id}/get
Batch Exports

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Create a new integration

post

http://middleware.pypestream.com/contactCenter/v2/integrations

Callback

Language

Credentials

Basic

base64

:

Log in to use your API keys

URL

Click Try It! to start a request and see the response here!